Outlook For Mobile iOS Setup for Exchange/Cloud Email

Outlook For iOS Setup Instructions

To set up an email account in Outlook for iOS: 

Exchange or OWA-only mailbox

  1. Enable ActiveSync on the mailbox.
  2. Find settings (Username, Server address). The correct account information can be found in CONTROL PANEL under Services > ActiveSync or in My Services > ActiveSync.
  3. Open Outlook and tap Get Started.

    Get Started
  4. Enter your full email address and click Sign In With Exchange. SEE SMS.

    Sign In
    Note: If you see Office 365 logo and Microsoft account, select Not Office 365 option at the top.

    Not Office 365
    Then select Change Account Provider > Exchange.

    Change Account Provider
    Exchange Account
  5. Enter password for automatic configuration and tap Sign In.

    Sign In
  6. Enter all the settings manually if automatic configuration fails.
    To specify server settings manually, click Use Advanced Settings.
    • Server name: your Exchange Proxy server name. You can find the server name in CONTROL PANEL under Services > Mailboxes > Mobile > ActiveSync page or in My Services > ActiveSync
      There are two sets of settings that can be used for Domain and Username fields:
    • Domain: leave it blank
    • Username: specify the full email address (SEE SMS)
    • or ActiveSync domain and username that can be found in CONTROL PANEL under Services > Mailboxes > Mobile > ActiveSync page or in My Services > ActiveSync.

Exchange

Note: OWA-only mailbox cannot be connected to Outlook app via IMAP protocol.

POP/IMAP

  1. Open Outlook, enter your full email address and click Continue.
  2. Select IMAP as your account type.
    Important: We strongly recommend to use the IMAP protocol instead of POP protocol as POP protocol is considered to be outdated and can cause the performance issues for your mailbox. 
    IMAP
  3. Enter credentials and tap Check to use automatic configuration.
    IMAP
  4. Enter all the settings manually and tap Check if automatic configuration fails.
    To specify server settings manually, click Show advanced settings.
    • IMAP Incoming Mail Server: you can find the incoming mail server in CONTROL PANEL under Services > Mailboxes > POP/IMAP Email > View Instructions 
    • IMAP Username: your full email address (SEE SMS)
    • IMAP Password: your mailbox password (SEE SMS)
    • SMTP Outgoing Mail Server: you can find the incoming mail server in CONTROL PANEL under Services > Mailboxes > POP/IMAP Email > View Instructions 
    • SMTP Username: your full email address (SEE SMS)
    • SMTP Password: your mailbox password (SEE SMS)

IMAP

  • Outlook for Mobile, Exchange, Cloud, Setup, iOS, iPhone, iPad
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Generic Exchange Setup for Outlook

These settings will work for hosted exchange systems and external setup of in-house Exchange...

Android Generic setup for Cloud Email

How Do I Set Up A Microsoft Exchange/Cloud Email Account On An Android Device? This article...

Android Setup for Gmail with Exchange/Cloud Email

How Do I Set Up A Microsoft Exchange/Cloud Email Account On An Android Device with the Gmail App?...

Android Native App Setup for Exchange/Cloud Email

How Do I Set Up A Microsoft Exchange/Cloud Email Account On An Android Device with the Native...

Windows 10 and Microsoft Surface Tablet Exchange/Cloud Setup

How Do I Connect Windows 10 Mail App Or Microsoft Surface Tablet To My Exchange Mailbox? This...